Customer Service Representative-
3.
4 Riverside, MO Riverside, MO Full-time Full-time $20.
00 - $21.
50 an hour $20.
00 - $21.
50 an hour 1 day ago 1 day ago 1 day ago The Customer Service Representative (CSR) is responsible for establishing exceptional customer relationships, in person and over the phone.
Duties:
-Greets all walk-in customers in a professional and courteous manner.
- Primary responsibility to answer and direct all phone traffic in a polite, courteous and cheerful manner.
-Responsible for scheduling customers for vehicle pick-ups, drop-offs and estimate appointments with onsite estimators.
-Explain the company repair process to customers, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
-Educate customers on company's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery) -Gathering prospect information needed to obtain the sale -Providing general administrative support and maintaining customer filing as well as maintaining the customer reception area/front office.
- Other Duties as Assigned Job Type:
Full-time Pay:
$20.
00 - $21.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Riverside, MO Riverside, MO Full-time Full-time $20.
00 - $21.
50 an hour $20.
00 - $21.
50 an hour 1 day ago 1 day ago 1 day ago The Customer Service Representative (CSR) is responsible for establishing exceptional customer relationships, in person and over the phone.
Duties:
-Greets all walk-in customers in a professional and courteous manner.
- Primary responsibility to answer and direct all phone traffic in a polite, courteous and cheerful manner.
-Responsible for scheduling customers for vehicle pick-ups, drop-offs and estimate appointments with onsite estimators.
-Explain the company repair process to customers, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
-Educate customers on company's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery) -Gathering prospect information needed to obtain the sale -Providing general administrative support and maintaining customer filing as well as maintaining the customer reception area/front office.
- Other Duties as Assigned Job Type:
Full-time Pay:
$20.
00 - $21.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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